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With you every move

"I find everyone in the office easy to work with and always happy to assist. Rook Matthews Sayer Forest Hall will always be my first choice when looking to buy, sell or rent" - Abbie, Forest Hall

We’re back to work and are closely following the Government’s safety Guidelines.

Your safety and that of our staff is our number one priority.
 
With regards to the Covid-19 pandemic and the news regarding the North East, we want to reassure you that our main priority continues to be the health of our customers and colleagues. With that in mind we are now going to have to work behind closed doors, with visits to our offices by appointment only.
 
We are doing our utmost to continue to deliver the excellent service that you expect from us, however this will be via telephone and email.
 
We have implemented additional hygiene measures at all branches and Head Office to ensure the good health of our team and clients, and we continue to work from our 16 regional branches. We are following all Government and PHE guidelines and continue to monitor the situation and adapt as necessary.
 
If you need to provide us with renewed contact details over the next few weeks please contact your local branch who will be happy to help.
 
We will continue to provide excellent estate agency services to you with our robust business continuity plan in place, should we need it.
 
We wish you all well during this uncertain time and rest assured we are continuing to work hard for you by phone, email and remote working should it come to that.
 
Please stay safe look after your loved ones and keep an eye on our Facebook page for further updates.
 
Thank you to our valued customers!

 

Rook Matthews Sayer

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With you every move

"I find everyone in the office easy to work with and always happy to assist. Rook Matthews Sayer Forest Hall will always be my first choice when looking to buy, sell or rent" - Abbie, Forest Hall

Great news… We’re almost BACK…

 

… working safely and closely following the Government’s Guidelines to protect our valued customers and colleagues.

 

Last night the Government announced amendments to the Coronavirus legislation which enables members of the public to visit estate agencies, view properties, prepare properties for viewing and move home.

 

Agents are now allowed to visit properties to prepare them for sale including property valuations and photography.

 

We already have a reduced team from Head Office working remotely and we have been preparing for this news of re-opening by putting measures in place to ensure our return is safe for all.

 

Opening our branches
We are hoping to re-open our branches from Monday next week, (18.05.20), subject to having the correct protective equipment in place. Once open we will have floor stickers, screens and hand gels in place, as well as other protective measures. Please follow the guidance you are given should you visit one of our branches.

 

Viewings
For any viewing requests, we are now arranging viewings on properties. At present, we cannot offer accompanied viewings but should be able to from some time next week when our PPE arrives. The Government advice states; ‘Agents should strongly encourage clients to view properties virtually in the first instance and then only physically inspect properties which they have a strong interest in.’

 

Want to view?
If you would like to view a property, please email your local branch with your name and contact details and our team will call you when viewings open on that property.

 

However, please be patient…exciting as it is, that we are now able to arrange viewings, we were only given the go ahead late last night. Although we have been preparing for this news, at present we have a reduced team working so aren’t able to work to our usual timescales. Rest assured every email and request will be answered and actioned, however it may take a little longer than normal.

 

Viewings on non-vacant properties:
Viewings on properties that are currently occupied will be at the discretion of the owners. If they don’t wish for visitors in their homes at present even with social distancing measures in place we will be registering interest on these properties and contacting interested parties when viewings are open.

 

Selling / Renting your home:
If you would like to put your home on the market, receive a free valuation, or have photographs taken. This is also now permitted. Our Valuation managers will visit your home with full PPE. Again to arrange a valuation on your property please email your local branch and we will be in touch to organise a time and date to do so, and inform you of our safety procedure that will be adhered to, to enable us to protect you and our staff during the visit.

 

It’s great to be back and we look forward to helping each and every one of you with your property requests.

 

Thank you for your patience, we’ll work together safely to protect each other.

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With you every move

"I find everyone in the office easy to work with and always happy to assist. Rook Matthews Sayer Forest Hall will always be my first choice when looking to buy, sell or rent" - Abbie, Forest Hall

 

March Live Streamed Auction on 31st March 2020

 

 

Our auction on the 31.03.20 will be behind closed doors due to the Coronavirus pandemic. However, it is definitely going ahead and will be live-streamed with remote bidding. Everyone can watch for free and as of now, you can bid from the comfort of your living room!

 

To bid on properties you will need to register with Agents Property Auction, call them on 01661 831 360. The Auction are using a system called ‘Salesvision with live interactive bidding’, which offers 3 methods of bidding:

  • Live interactive bidding
  • Telephone bidding
  • Proxy bidding

 

Anyone wishing to bid online needs to register with Agents Property Auction and to do so, call 01661 831 360. You will need to provide ID and once approved you will be given a unique log in code to bid.

 

Let the bidding commence!
Good luck to all our bidders and sellers!

 

Please see the below Auction catalog for properties!

Agents Low Res
 

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With you every move

"I find everyone in the office easy to work with and always happy to assist. Rook Matthews Sayer Forest Hall will always be my first choice when looking to buy, sell or rent" - Abbie, Forest Hall

 

Going, going… nearly gone! Our latest Auction catalogue is out now!

 

auction hammer

 

It’s that time of the month again when our popular auction catalogue is published, jam-packed as ever with fantastic properties be it for investment, residential or commercial use.

 

Rook Matthews Sayer works in association with Agents Property Auction who manages the auction process of all our auction properties and is supported by a regional network of fifty estate agents.

 

If you’re looking to sell your property quickly then you may consider selling it at one of our monthly property auctions. If your property doesn’t sell, you have no fees to pay. Our no sale, no fee auction is held once a month.
Why sell at Auction? The main benefit of selling your home at auction is the fixed timescale. If you need to sell quickly then auction could be the answer. Other potential benefits include:

nbsp;

  • It’s fast; on acceptance of an offer, the buyer agrees to a timescale, giving you the peace of mind of a definite exchange date.
  • Control; you set a reserve price and the property can not be sold for a penny below.
  • Security; the successful buyer places a non-returnable financial deposit. If the buyer withdraws from the sale they will forfeit the deposit

 

When and where?

 

North East Property Auctions are held once a month. The next auction where these properties will be on sale is on Thursday 30th May at The Marriott Hotel, Gosforth Park. 6.30pm registration – 7pm start

 

To browse our latest collection of properties at auction click here.

 

Happy Bidding or Selling!

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With you every move

"I find everyone in the office easy to work with and always happy to assist. Rook Matthews Sayer Forest Hall will always be my first choice when looking to buy, sell or rent" - Abbie, Forest Hall

 

Going, going… nearly gone! Our latest Auction catalogue is out now!

 

auction hammer

 

It’s that time of the month again when our popular auction catalogue is published, jam packed as ever with fantastic properties be it for investment, residential or commercial use.

 

Rook Matthews Sayer works in association with Agents Property Auction who manages the auction process of all our auction properties and is supported by a regional network of fifty estate agents.

 

If you’re looking to sell your property quickly then you may consider selling it at one of our monthly property auctions. If your property doesn’t sell, you have no fees to pay. Our no sale, no fee auction is held once a month.
Why sell at Auction? The main benefit of selling your home at auction is the fixed timescale. If you need to sell quickly then auction could be the answer. Other potential benefits include:

 

  • It’s fast; on acceptance of an offer, the buyer agrees to a timescale, giving you the peace of mind of a definite exchange date.
  • Control; you set a reserve price and the property can not be sold for a penny below.
  • Security; the successful buyer places a non returnable financial deposit. If the buyer withdraws from the sale they will forfeit the deposit

 

When and where?

 

North East Property Auctions are held once a month. The next auction where these properties will be on sale is on Wednesday 31st October 2018 at The Marriott Hotel, Gosforth Park. 6.30pm registration – 7pm start

 

To browse our latest collection of properties at auction click here.

 

Happy Bidding or Selling!

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With you every move

"I find everyone in the office easy to work with and always happy to assist. Rook Matthews Sayer Forest Hall will always be my first choice when looking to buy, sell or rent" - Abbie, Forest Hall

 

Going, going… nearly gone! Our latest Auction catalogue is out now!

 

auction hammer

 

It’s that time of the month again when our popular auction catalogue is published, jam packed as ever with fantastic properties be it for investment, residential or commercial use.

 

Rook Matthews Sayer works in association with Agents Property Auction who manages the auction process of all our auction properties and is supported by a regional network of fifty estate agents.

 

If you’re looking to sell your property quickly then you may consider selling it at one of our monthly property auctions. If your property doesn’t sell, you have no fees to pay. Our no sale, no fee auction is held once a month.
Why sell at Auction? The main benefit of selling your home at auction is the fixed timescale. If you need to sell quickly then auction could be the answer. Other potential benefits include:

 

  • It’s fast; on acceptance of an offer, the buyer agrees to a timescale, giving you the peace of mind of a definite exchange date.
  • Control; you set a reserve price and the property can not be sold for a penny below.
  • Security; the successful buyer places a non returnable financial deposit. If the buyer withdraws from the sale they will forfeit the deposit

 

When and where?

 

North East Property Auctions are held once a month. The next auction where these properties will be on sale is on Thursday 28th June 2018 at The Marriott Hotel, Gosforth Park. 6.30pm registration – 7pm start

 

To browse our latest collection of properties at auction click here.

 

Happy Bidding or Selling!

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With you every move

"I find everyone in the office easy to work with and always happy to assist. Rook Matthews Sayer Forest Hall will always be my first choice when looking to buy, sell or rent" - Abbie, Forest Hall

Selling? Make sure your property is on the BIG 2

 

property-portals-for-web

There is so much talk about the best marketing channels to sell your home quickly and effectively and the importance of marketing your property effectively is key to selling your home.

 

And whilst one approach is never quite enough, a mix of multi channels; in branch, online, in person and emailed to our massive database of buyers is hugely recommended and proves very successful. So successful in fact, that independent research carried out by Rightmove proves that Rook Matthews Sayer sells more homes in the Region of Newcastle to Northumberland than any other agent.*

 

We all know the importance of the internet these days, with 90% of all property searches starting online** property website portals like Rightmove, Zoopla, Prime Location and On the market.com have become increasingly more important in the search for a new home, but how do we know which one to choose and which one could advertise my home most effectively?

 

This is where our latest research comes in. Recently, we carried out some research into the effectiveness of property portals to see which ones were outperforming the rest, and which we needed to invest in to achieve the best sales results for our customers.

 

In January 2016, Rightmove received 55% of user visits, Zoopla 40.6% compared to a meagre 4.1% of house hunters searching on Onthemarket.com ***
Furthermore, research by Comscore in April 2016 showed that 49% of house hunters only visit Rightmove, 18% only visit Zoopla, and 33% visit both Rightmove and Zoopla. So by advertising your property on the BIG 2 portals we can reach a whopping 82% of all house hunters.

 

We recently changed our advertising from onthemarket.com to Zoopla to gain maximum exposure for our customers. By choosing both Rightmove and Zoopla we are able to reach more house hunters than any other portal combination which of course is GREAT news for you, our customer.

 

So when you are choosing an agent, ask the key question…which property portal will my house be advertised on? And make sure you have chosen the BIG 2 for maximum exposure.

 

Good luck to all our customers who are buying or selling a home. We hope this research has helped you with a successful home move.

 

*Source Rightmove Intel 01.01.16 – 30.07.16 ** ZPG internal data, June 2015 ***Comscore user data not de-duped

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With you every move

“I find everyone in the office easy to work with and always happy to assist. Rook Matthews Sayer Forest Hall will always be my first choice when looking to buy, sell or rent” – Abbie, Forest Hall

Going, going… nearly gone! Our latest Auction catalogue is out now!

 

auction hammerIt’s that time of the month again when our popular auction catalogue is published, jam packed as ever with fantastic properties be it for investment, residential or commercial use.

 

Rook Matthews Sayer works in association with Agents Property Auction who manages the auction process of all our auction properties and is supported by a regional network of fifty estate agents.

 

If you’re looking to sell your property quickly then you may consider selling it at one of our monthly property auctions. If your property doesn’t sell, you have no fees to pay. Our no sale, no fee auction is held once a month.
Why sell at Auction? The main benefit of selling your home at auction is the fixed timescale. If you need to sell quickly then auction could be the answer. Other potential benefits include:

 

  • It’s fast; on acceptance of an offer, the buyer agrees to a timescale, giving you the peace of mind of a definite exchange date.
  • Control; you set a reserve price and the property can not be sold for a penny below.
  • Security; the successful buyer places a non returnable financial deposit. If the buyer withdraws from the sale they will forfeit the deposit

 

When and where?

 

North East Property Auctions are held once a month. The next auction where these properties will be on sale is on Monday 29th February at The Marriott Hotel, Gosforth Park. 6.30pm registration – 7pm start

 

To browse our latest collection of properties at auction click here.

 

Happy Bidding or Selling!

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