If you’re looking to let your property
we can help.

 

We can either offer you a fully managed service for trouble free tenancies or we can simply offer a tenant find service.

We find tenants, manage viewings, reference check applicants, draw up tenancy agreements, manage maintenance and repairs, carry out property inspections and a whole lot more.

It really couldn’t be easier, your property would be in very safe hands.

Landlord Services

Find out more about Landlord Services

We understand that one package does not always fit all. So we’ve created three landlord service packages, you simply choose which suits you best and we’ll do the rest.

Let us help you in the areas where you need support the most. Then you can enjoy worry free tenancies knowing you have it all wrapped up.

We’re ready to help fill your property.

Tenant Find

✔ Marketing your property
✔ Negotiating tenancy terms
✔ Tenant referencing
✔ Right to Rent checks
✔ Preparing tenancy agreements
✔ Collection of initial rent and any deposit
✔ Deposit protection (if applicable)
✔ Arranging Energy Performance Certificate
✔ Negotiating renewal of Tenancy
✔ Inventory arrangements

Rent Management

✔ Marketing your property
✔ Negotiating tenancy terms
✔ Tenant referencing
✔ Right to Rent checks
✔ Preparing tenancy agreements
✔ Collection of initial rent and any deposit
✔ Deposit protection (if applicable)
✔ Arranging Energy Performance Certificate
✔ Negotiating renewal of Tenancy
✔ Inventory arrangements
✔ Rent processing during tenancy
✔ Chasing initial arrears from tenant

Fully Managed

✔ Marketing your property
✔ Negotiating tenancy terms
✔ Tenant referencing
✔ Right to Rent checks
✔ Preparing tenancy agreements
✔ Collection of initial rent and any deposit
✔ Deposit protection (if applicable)
✔ Arranging Energy Performance Certificate
✔ Negotiating renewal of Tenancy
✔ Inventory arrangements
✔ Rent processing during tenancy
✔ Chasing initial arrears from tenant
✔ Periodic property inspections
✔ Right to Rent follow up checks
✔ Renewing safety checks
✔ Notifying service providers of change of occupant
✔ Point of contact for your tenant
✔ Assisting with end of tenancy settlements

What our customers say

Customer Testimonials

What our customers say

Customer Testimonials

Sue Taylor

Adele has done great job finding reliable tenants for both my properties very quickly. Many thanks.

Stewart

Tom Watson is absolutely fantastic. I have rented out numerous properties with him based in the countryside and Newcastle City Centre. The level of contact from Tom at all times makes it very reassuring that he is doing his best for me. I highly recommend him to anyone.

Sandra Dennett

I have used RMS Gosforth several times over the last few years. The level of service they provide is exceptional. I would have no hesitation in recommending their services. Big Thankyou to David, Eve and all of the team working in the Gosforth office.

Chris Coates

David Machin has been very efficient and professional when I bought my house from Rook Matthew Sayer Estate agents. When the property was ready for the rental market he explained everything and all the services required to ensure there will be no issues and take control and everything for me. I will continue to use Rook Matthew Sayer Estate agents for many years and deal directly to David and I recommend you do too.

Claire Newnes

I have recently worked with the Lettings Team of Rook Matthews Sayer in Heaton on behalf of a large investor client and can say that all the staff were very efficient and found the ideal tenant for our client within a couple of weeks. I would highly recommend this branch to anyone looking at Letting a property or putting your property on the market.

Mohammed Sanwar

Can’t thank the lettings team enough for their help. As a first time landlord their experience and knowledge was invaluable! Thanks a lot.

Why choose Rook Matthews Sayer?

Highly satisfied
landlords

We understand that one package doesn’t suit all. In 2018 we changed our service package to reflect the views of our landlords.

We created three valuable packages with varying levels of support, it helped us to increase our landlord client base by 22% and more importantly, our clients are so satisfied with our service, we have a retention rate of over 97%!

More letting opportunities

Rook Matthews Sayer is the Region’s leading estate agent with 16 branches located across the north east.*

With over 25 years’ experience successfully letting properties we’ve created a strong and trusted brand, one that people trust and seek when searching for a home.

Our figures show that around 680 prospective tenants join our database every month which enables us to agree a let on a property every 3 hours!**

*Source; Internal data, Region specified is Newcastle to Northumberland No. properties sold during 01.01.19-15.12.19 **Source: Internal data: 01.01.19- 31.12.19 average monthly figure and number of lets agreed.

Expert
knowledge

Our specialist team will be with you every step of the way. We provide invaluable advice on the latest legislation and regulations that landlords must adhere to.

According to the Association of Residential Lettings Agents there are over 150 pieces of legislation (and rising!), 50 of which have come into force since 2011!

Our 28 person strong specialist lettings team is perfectly positioned to advise on your property needs.

All wrapped up for worry free tenancies

With RMS you choose a landlord package that suits you best, we can simply find you a tenant, process your rent or manage the maintenance of your property.

What’s more we also offer a number of other related services including the provision of EPC’s and gas safety certification all available from your local RMS branch, saving you time and energy sourcing these services elsewhere.

Time saving
technologies

We continue to invest in the latest technologies to speed up and track requests. We use DocuSign e-signature technology to enable our tenants to complete all necessary paperwork, application forms, id checks, credit referencing and pay deposits online. This speeds up the process and even enables us to turnaround a tenancy within 24 hours!

We use fix flow software for our managed properties enabling tenants to report repairs 24/7 and we’re able to track and manage any issues swiftly and efficiently. Accelerating business and simplifying the process for all our customers.

Our people skills make it personal

Our highly skilled and friendly team has the drive, expertise and commitment to find a tenant for your property. Based in your local branch they will match your property to prospective tenants registered on our extensive database, carry out viewings and assist in the completion of all paperwork to ensure the process runs smoothly.

We have recently been awarded Best Letting Agent twice by the British Property Awards*

*Best Letting Agent Gold, 2019-2020, Rook Matthews Sayer Alnwick and Bedlington

Helping Hand

We aim to make the letting process as smooth as possible

We’ve provided some need to know information and created some helpful guides to help you.

Attract more tenants at no cost!

Yes you read that correctly, we’ve partnered with Zero Deposit TM. It reduces the upfront cost of renting and is proving very popular attracting 26% more interest from tenants. The maximised interest also allows you to rent faster, speeding up the process and reducing void periods.

And as if that’s not enough with Zero Deposit you also enjoy greater protection; a standard cash deposit is capped at 5 weeks with Zero Deposit you are protected with a 6 week guarantee.

And here’s the best bit… as a landlord, it’s totally free to use.

Additional services

We understand that managing a rental property can be a little complicated so we’ve brought many of the services that you may require together under our own offering. You can rest assured that these services are provided by fully qualified professionals and adhere to all our industry standards. From helping you find a suitable mortgage to providing you with the most recent gas certification you’ll find it all here at RMS. Simple to manage, freeing up your time to manage other areas of your life!

Helpful Guides

We aim to make the letting process as smooth as possible. We’ve provided some need to know information and created some helpful guides to help you.

Call your local branch

With sixteen branches across the north east we are here to help

Call your local branch

With sixteen branches across the north east we are here to help

Head Office

Rook Matthews Sayer
Newcastle House,
Albany Court,
Newcastle upon Tyne
NE4 7YB

T: 0191 286 9231
E: info@rmsestateagents.co.uk

Head Office

Rook Matthews Sayer
Newcastle House,
Albany Court,
Newcastle upon Tyne
NE4 7YB

T: 0191 286 9231
E: info@rmsestateagents.co.uk