Let us help you. Rook Matthews Sayer specialises in selling both residential and commercial properties across the North East. With 17 offices and over 130 team members, it's no surprise that we sell more homes in the region of Newcastle to Northumberland than any other estate agent.


Let us help to get you moving.

Contact your local branch


Contact your local Rook Matthews Sayer branch.

Contact head office


For Recruitment, Marketing Surveys and other enquiries.

Contact our commercial team


For commercial property, land, businesses for sale and related services.

With you every move

“I find everyone in the office easy to work with and always happy to assist. Rook Matthews Sayer Forest Hall will always be my first choice when looking to buy, sell or rent” – Abbie, Forest Hall

Cookie Policy for RMS Estate Agents LTD

What are cookies?

Cookies are small text files that are downloaded and stored on your computer, tablet or smartphone by websites that you visit. These files are used to help the website work, provide information to the owners of the site or enhance your usage of the website.


A cookie records your preferences when using a particular site, ensuring that you are not shown the same information and/or are only shown information you have stated that you are interested in. In order to use the Site you agree to let cookies be saved as they are an important part of navigation of the Site.


The following are examples of information we may collect:

Different types of cookies
Our websites uses two different types of cookies.
First party cookies

These are cookies that are created by and placed on your computer by the owner of the website.

This type of cookie is usually essential to the running of the website as they ensure your security and privacy when you use our secure sites, as well as enabling you to move around a website and use its features. Without these cookies, services you’ve asked for (such as access to secure areas) can’t be provided.


These cookies don’t gather information about you that could be used for marketing or remembering where you’ve been on the internet.

Third party cookies
These are cookies that are managed by a third party but are placed on your computer by the owner of the website. This type of cookie is often used to help monitor activity on the website or to record how visitors to the website got there.

We may use cookies, tracking pixels and similar technologies on our website to gather data about our visitors’ use of our website. We use this data to improve your experience of our website, to analyse the visitors’ use of the site and to provide you with relevant, interest-based marketing.

We use Google Analytics to provide us with information about your visit to our website. We do this in order to help improve our website service to customers.

Their cookies typically store anonymous aggregated information such as whether a visitor has been to the site before, and the time of the current visit.


We or our third party advertisers may also use cookies to monitor the effectiveness of advertising on the site.


Where we use the Adfenix service to track traffic to our property pages in order to build audiences for our online advertising based upon how our visitors interact with our site, this service is used to promote the advertising of our properties and services through social media channels, including Facebook, using the Facebook pixel, and Twitter.


For more information on how you can opt out of advertising on these channels please visit:
First party and third party cookies can either be session cookies or persistent cookies.
Session cookies are temporary cookies which remain on your device whilst you are on our website. They are automatically deleted when you leave the website or close your browser or
Persistent cookies remain on your computer either until they reach a pre-set expiry date, or you choose to remove them.
First party cookies that we currently use

Cookie Name What does it do? Expires Provider
__RequestVerificationToken Cross site request forgery prevention (CSRF) 1 year from creation Rook Matthews Sayer
MyAccount User details for site functionality after login 1 year from creation Rook Matthews Sayer
HideCookieInfo Track if the user has accepted the cookie terms and conditions 1 year from creation Rook Matthews Sayer
Cookieconsent_status Track if the user has accepted the MyAccount cookie terms and conditions 1 year from creation Rook Matthews Sayer
ASP.NET_SessionID Identify and store a user’s session ID 1 year from creation Rook Matthews Sayer

Third party cookies that we currently use
The third party cookies we use are as follows:

Cookie Name What does it do? Expires Provider
_ga Tracking users for Google Analytics 2 years from creation Google Analytics
_gid Tracking users for Google Analytics 1 day from creation Google Analytics
_fbp Adfenix adverts 3 months from creation Facebook advertising


How to change your cookie settings You can stop cookies from being placed on your computer. However, if you do this for our website you will not be able to use some of the online services we offer, for example it would not be possible to manage your accounts online or to apply for an account online.


If you want to change your cookie settings, you will need to change the cookie settings in your web browser. Each web browser is different, and you can find out how to do this in your browser’s help section.


Alternatively, you can visit where you can find specific information about cookies and how to manage them to suit your preferences. However, please be aware that disabling cookies will make browsing our website much slower and may mean that some of our online services will not work.