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With you every move

"I find everyone in the office easy to work with and always happy to assist. Rook Matthews Sayer Forest Hall will always be my first choice when looking to buy, sell or rent" - Abbie, Forest Hall

We’re back to work and are closely following the Government’s safety Guidelines.

Your safety and that of our staff is our number one priority.
 
With regards to the Covid-19 pandemic and the news regarding the North East, we want to reassure you that our main priority continues to be the health of our customers and colleagues. With that in mind we are now going to have to work behind closed doors, with visits to our offices by appointment only.
 
We are doing our utmost to continue to deliver the excellent service that you expect from us, however this will be via telephone and email.
 
We have implemented additional hygiene measures at all branches and Head Office to ensure the good health of our team and clients, and we continue to work from our 16 regional branches. We are following all Government and PHE guidelines and continue to monitor the situation and adapt as necessary.
 
If you need to provide us with renewed contact details over the next few weeks please contact your local branch who will be happy to help.
 
We will continue to provide excellent estate agency services to you with our robust business continuity plan in place, should we need it.
 
We wish you all well during this uncertain time and rest assured we are continuing to work hard for you by phone, email and remote working should it come to that.
 
Please stay safe look after your loved ones and keep an eye on our Facebook page for further updates.
 
Thank you to our valued customers!

 

Rook Matthews Sayer

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With you every move

"I find everyone in the office easy to work with and always happy to assist. Rook Matthews Sayer Forest Hall will always be my first choice when looking to buy, sell or rent" - Abbie, Forest Hall

New legislation now in place with more to follow

 
A new legislation; The Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020 has been introduced by the Government.
 
These regulations are now law and apply for all new tenancies in England which start on or after 1st July 2020, this also includes any property where there is a tenancy renewal or where the tenancy becomes periodic.
Thereafter all existing tenancies will come under these Regulations as from 1st April 2021.
 
For all properties managed by RMS, these legislation changes are of course in hand, we will organise the necessary checks and ensure that your property complies, providing you with hassle free tenancies.
 
If you would like to find out more about our Landlord packages, and how Rook Matthews Sayer can provide you with advice on new and current legislation and manage your property and repairs, contact your local Rook Matthews Sayer branch who will be happy to help.
 
Contact us by clicking here

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With you every move

“I find everyone in the office easy to work with and always happy to assist. Rook Matthews Sayer Forest Hall will always be my first choice when looking to buy, sell or rent” – Abbie, Forest Hall

New Requirement for smoke and Carbon monoxide alarms in all rental properties

 

smoke detector

The Housing Minister, Brandon Lewis announced yesterday that landlords will be required to have both smoke alarms and carbon monoxide alarms installed in all rental properties.

 

The changes are scheduled to come into effect soon after their Parliamentary approval, on 10 October 2015.
Fire and rescue authorities will be directed to provide support with the implementation – providing local private landlords with free alarms.

 

Brandon Lewis commented:

 

“In 1988 just 8% of homes had a smoke alarm installed – now it’s over 90%.
The vast majority of landlords offer a good service and have installed smoke alarms in their homes, but I’m changing the law to ensure every tenant can be given this important protection.

 

But with working smoke alarms providing the vital seconds needed to escape a fire, I urge all tenants to make sure they regularly test their alarms to ensure they work when it counts. Testing regularly remains the tenant’s responsibility.”

 

The move will help prevent up to 36 deaths and 1,375 injuries a year.

 

The expectations of a landlord  –
•             Smoke alarms installed on every floor of the rental property, and test them at the start of every tenancy.
•             Carbon monoxide alarms in all high risk rooms – such as those where a solid fuel heating system is installed.

 

Any landlord failing to meet the new regulations could face a maximum £5,000 civil penalty.

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