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Sun Ash

The team at the Jesmond branch of RMS are always really friendly, professional and helpful. It is their excellent customer service and honest approach which drew me to choosing them to help find tenants for student properties.

Paul Watson

Can I just say Marie the manager and Kevin, not forgetting Josh completely went the extra mile, was originally going with Groves and another estate agent but after meeting Marie I realised that her attitude was fabulous and the staff, Kevin and Josh were so friendly, going more than the extra mile, THANK YOU SO […]

Matthew Clothier

I used Rook Matthews Sayer (RMS) Mortgage Services at their Jesmond branch. Excellent support all the way through, Neil made all the difference. In the early stages he gave a clear and thorough overview of the options and was very efficient and timely in preparing the documents. Then, during the latter stages, he maintained close […]

Karen Gee

Rook Matthews Sayer have restored my faith in rental agencies after it had been completely shattered by the utterly dire Groves Residential. RMS are efficient, proactive, reactive, organised and display good communication skills. The application process was a very easy and smooth transaction and I was kept informed of progress. I now have a place […]

Alexandra James

A friend of mine had used RMS to purchase his property and said how great they were, so when I started this process for myself, they were the company I used as well. I couldn’t have asked for a better mortgage broker to help me complete on my first home. RMS were attentive, helpful and […]

Daniel Matthews

I used RMS Jesmond to sell my flat. Marie, Kevin and the team were great throughout, giving helpful advice and always responded quickly to any queries. The whole process was very easy.

Liam Ferguson

I used RMS when purchasing my first home. I mainly spoke to one of the team, Neil was fantastic. Very helpful, friendly and personable. Brilliant from a professional standpoint. Quick to reply to emails and easy to have a chat over the phone.