I used Rook Matthews Sayer (RMS) Mortgage Services at their Jesmond branch. Excellent support all the way through, Neil made all the difference. In the early stages he gave a clear and thorough overview of the options and was very efficient and timely in preparing the documents. Then, during the latter stages, he maintained close contact with the mortgage provider to ensure everything fell into place for a transaction that had tight timelines. He kept me well informed throughout and was always ready to go the extra mile, quickly actioning any points that came up. Likewise, the RMS mortgage service package I felt was very good and it helped in terms of co-ordination between all parties that RMS was handling both my mortgage and the house transaction itself. I highly recommend Neil and RMS Mortgage Services.