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With you every move

"I find everyone in the office easy to work with and always happy to assist. Rook Matthews Sayer Forest Hall will always be my first choice when looking to buy, sell or rent" - Abbie, Forest Hall

Great news… We’re almost BACK…

 

… working safely and closely following the Government’s Guidelines to protect our valued customers and colleagues.

 

Last night the Government announced amendments to the Coronavirus legislation which enables members of the public to visit estate agencies, view properties, prepare properties for viewing and move home.

 

Agents are now allowed to visit properties to prepare them for sale including property valuations and photography.

 

We already have a reduced team from Head Office working remotely and we have been preparing for this news of re-opening by putting measures in place to ensure our return is safe for all.

 

Opening our branches
We are hoping to re-open our branches from Monday next week, (18.05.20), subject to having the correct protective equipment in place. Once open we will have floor stickers, screens and hand gels in place, as well as other protective measures. Please follow the guidance you are given should you visit one of our branches.

 

Viewings
For any viewing requests, we are now arranging viewings on properties. At present, we cannot offer accompanied viewings but should be able to from some time next week when our PPE arrives. The Government advice states; ‘Agents should strongly encourage clients to view properties virtually in the first instance and then only physically inspect properties which they have a strong interest in.’

 

Want to view?
If you would like to view a property, please email your local branch with your name and contact details and our team will call you when viewings open on that property.

 

However, please be patient…exciting as it is, that we are now able to arrange viewings, we were only given the go ahead late last night. Although we have been preparing for this news, at present we have a reduced team working so aren’t able to work to our usual timescales. Rest assured every email and request will be answered and actioned, however it may take a little longer than normal.

 

Viewings on non-vacant properties:
Viewings on properties that are currently occupied will be at the discretion of the owners. If they don’t wish for visitors in their homes at present even with social distancing measures in place we will be registering interest on these properties and contacting interested parties when viewings are open.

 

Selling / Renting your home:
If you would like to put your home on the market, receive a free valuation, or have photographs taken. This is also now permitted. Our Valuation managers will visit your home with full PPE. Again to arrange a valuation on your property please email your local branch and we will be in touch to organise a time and date to do so, and inform you of our safety procedure that will be adhered to, to enable us to protect you and our staff during the visit.

 

It’s great to be back and we look forward to helping each and every one of you with your property requests.

 

Thank you for your patience, we’ll work together safely to protect each other.

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With you every move

"I find everyone in the office easy to work with and always happy to assist. Rook Matthews Sayer Forest Hall will always be my first choice when looking to buy, sell or rent" - Abbie, Forest Hall

 

Ready Steady Race! The Rook Matthews Sayer Champion Chase!

 

Our Ponteland branch recently sponsored The Rook Matthews Sayer Champion Chase at Race Night at the Social Club in Ponteland

 

Race night was open to all members of the local community and we sponsored our very own race The Champion Chase.

 

A fantastic night was had by all, great attendance with a lovely meal provided by Ponteland Tandoori. There was a great mixture of local people and businesses enjoying the fun evening.

 

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With you every move

"I find everyone in the office easy to work with and always happy to assist. Rook Matthews Sayer Forest Hall will always be my first choice when looking to buy, sell or rent" - Abbie, Forest Hall

Yay! Our new Jesmond branch is open!

 

Our Jesmond office on St George’ s Terrace , Jesmond has recently undergone a mega makeover!

 

We’ve invested in new touchscreen technology which advertises your property in the window 24 hours a day, seven days a week. Househunters can search at their leisure any day and anytime they like.

 

We market properties of all shapes and sizes and for all budgets and requirements, from student lettings to luxury villas, from first time homes to forever homes
We’re with you every move.

 

We also have a new dedicated lettings team to manage all types of rental properties.

 

We are ideally situated in the heart of Jesmond so feel free to pop in and see us to talk about your property requirements; From Sales and Lettings to mortgage advice, survey and valuations, we’ve got it covered. We’ll even treat you to a coffee or tea of your choice from our new posh coffee machine!

 

We look forward to welcoming you at our new branch soon.

 

If you’re thinking of selling your home call now for a free property valuation 0191 281 6700 or
if you’re looking to buy ask a member of our team to register you for instant property alerts

 

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