A lockdown message to our Customers

  • 07/01/2021
A lockdown message to our Customers

A message to our customers

THE HOUSING MARKET IS TO REMAIN OPEN DURING THIS PERIOD OF LOCKDOWN

With regards to the Covid-19 pandemic and the news regarding the new National lockdown, we want to reassure you that our main priority continues to be the health and well-being of our colleagues and customers.

We are doing our utmost to continue to deliver the excellent service that you expect from us, however this will be via telephone and email only, during this time.

We have implemented additional hygiene measures at all branches and Head Office to ensure the good health of our team and clients, and we continue to work from our 16 regional branches in a Covid-Secure way. We are following all Government and PHE guidelines and continue to monitor the situation and adapt as necessary.

We will continue to provide excellent estate agency services to you with our robust business continuity plan in place, should we need it.

We wish you all well during this uncertain time and rest assured we are continuing to work hard for you by phone, email and remote working should it come to that.

Please stay safe look after your loved ones and keep an eye on our Facebook page for further updates.

 

Additionally, we have a number of  gold standard safety procedures in place for viewings and valuations to continue to take place. Please refer to our safety guides for further information. These can be found here;

 

Viewings during lockdown

https://www.rookmatthewssayer.co.uk/2020/11/10/viewings-during-lockdown/

 

Valuations during lockdown

https://www.rookmatthewssayer.co.uk/2020/11/10/valuations-during-lockdown/

 

Lockdown Covid FAQ’s

https://www.rookmatthewssayer.co.uk/2020/11/06/covid-19-pandemic-faqs/