Rook Matthews Sayer is committed to protecting the privacy of anyone using our site and the confidentiality of any information that you provide us with. The purpose of this statement is to set out how we use any personal information that we may obtain from you.
We are registered under the Data Protection Act and comply with the Act in all our dealings with your personal data.
In general you can visit our website without telling us who you are and without revealing any information about yourself. If, however, you register on our site or request a call back, you will be asked to provide certain information such as your contact details. We will store this data and hold it on computer or otherwise.
We may use information that you provide:
1. To register you on our mailing list and send emails/post to the addresses provided.
2. To contact you regarding services we offer.
3. For assessment and analysis, e.g. marketing, customer and product analysis, to enable us to review, develop and improve our services.
A new EU Law on cookies requires website users to be given the opportunity to understand how cookies are being used on our websites and consent to cookies being stored on their computers (laptops/mobiles/tablets).
A cookie is a small text file, typically of letters and numbers, downloaded to your computer when you access websites. They contain small pieces of information such as: site name, unique user ID, life-span (time) of the cookie’s abilities and effects, and a random number. Generally cookies are not used to reveal your identity or any personal identifying information.
We also use the Google Analytics service which allows us to better understand your usage of our website. Google Anayltics also creates and stores cookies on your device. Google have provided a browser plugin which can be installed if you wish to opt out of this service: https://tools.google.com/dlpage/gaoptout More general information can be found at http://www.ico.gov.uk/for_organisations/privacy_and_electronic_communications/the_guide/cookies.aspx
We endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data that you disclose online and we will not be responsible for any breach of security unless this is due to our negligence or wilful default.